When is the ticket price charged?

That depends on whether it is your initial purchase or an ongoing subscription payment.

• Active subscription: For an active subscription, we always charge the price for the following month on the 26th of the previous month.

• New purchase (for the following month): If you buy a ticket in advance for an upcoming month, we charge the price immediately at the time of purchase. We do this to secure the ticket for you and to minimize the risk of payment failures.

• New purchase (for the current month): If you buy a ticket for the current month (e.g. on the 20th), the full amount is due immediately. Please note that there is no pro-rated billing -- the price is always €63.00, regardless of the day you purchase.