How does the pause work, what is the deadline, and how long can it last?

Pausing is the flexible alternative to canceling.

The deadline: You can pause the subscription for the coming month up to 24 hours before the end of the month.

How to do it:

• In the app: Simply go to the D-Ticket home screen and tap the "Pause" button directly.
• On the web: Go to "My Ticket" and select "Pause subscription."

Important exception (first month): If you purchased your first ticket after the 10th of the month, pausing for the immediately following month is unfortunately not possible due to German tariff regulations.