How can I delete my customer account?

You can delete your account directly in the "My Account" section on our website.

Important: Deletion is only possible if you no longer have an active subscription. If your subscription is still active (even if it is paused), you must cancel it first.

Once you no longer have an active subscription:

1. Log in to your account on our website.
2. Go to the "My Account" section.
3. Click the "Delete Account" button (at the very bottom) and follow the confirmation steps.

Your account and associated personal data will then be permanently deleted.