Where can I download my invoice?
You can find your monthly invoices in your account, or have them sent to you automatically.
1. Manual download:
- Log in and go to "Orders and Invoices".
- Click on the order for the respective month.
- Click on "Options" and then "Download invoice."
- Note: The invoice is only generated after your ticket has been successfully issued.
2. Automatic email delivery: You can activate the option in your Settings to have each invoice automatically sent to you by email. Tip: Make sure to check your billing address first!
Important address requirement: Please enter your complete billing address in your profile before the first invoice is generated (retroactive changes are not possible).
Note: Each line of your address (first/last name, company, street/number, postal code/city) may be a maximum of 35 characters long.