Where can I see my remaining balance or free minutes?

The status of your redeemed benefits (e.g. remaining free minutes with Lime, balance with Zalando or SIRPLUS) cannot be viewed in the TicketPlus+ App.

We provide you with the voucher code, but the settlement and management of the balance takes place directly with the partner.

To check your remaining balance, please open the respective partner's app directly (e.g. Lime, DEER) or check your customer account on the partner's website (e.g. Zalando, SIRPLUS).